If and when a patient makes a complaint with the state regulatory board (in Texas, the Texas State Board of Dental Examiners), there are three critical steps that must be taken during the case investigation and resolution processes, and each of these steps are vitally important for the licensed professional (dentist or hygienist) to properly and effectively execute in order to ensure a successful achievement of the best outcome possible for their case.
Since 1994, Boyd W. Shepherd, D.D.S., J.D., has developed a specialized practice of providing legal services and counsel to Texas dentists on a wide range of legal issues. Dr. Shepherd has vast experience in Texas State Board representation at each and every level of the process. His law practice includes day-to-day counsel and guidance to dentists across the state of Texas on issues related to their business operations, Board Rule compliance, risk management, employees, patients, and a variety of matters in litigation.
